Shipping & Return Policy

Welcome to fintext.store. We are committed to providing a smooth shopping experience. Please read our shipping and return policy carefully before placing your order.

Shipping Policy

• We process all orders within 1–2 business days after payment confirmation.

• Estimated delivery time is up to 7 business days, depending on your location and courier availability.

• Delivery times may be slightly delayed during holidays, festivals, or due to unforeseen circumstances.

• Once your order has been shipped, tracking details will be shared (if available).

Return Policy

We offer a 5-day return policy.

To be eligible for a return:

• The return request must be made within 5 days of receiving your order.

• The item must be unused, in its original condition, and in the original packaging.

• Proof of purchase or order confirmation is required.

Non-Returnable Items

Returns are not accepted for:

• Used or damaged products caused by the customer.

• Products returned without original packaging.

• Items marked as non-returnable or final sale.

Return Process

To request a return, please contact us at:

Email: fintextstore@gmail.com

Include your:

• Order number

• Reason for the return

• Photos of the product (if the item is damaged or incorrect)

Our support team will review your request and provide further instructions.

Refunds

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

• If approved, the refund will be processed to your original payment method within 5–10 business days.

• Shipping charges (if any) are generally non-refundable unless the return is due to our error.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos so we can resolve the issue promptly.

Contact Us

If you have any questions about shipping, returns, or your order, please contact us at:

Store Name: fintext.store
Support Email: fintextstore@gmail.com